Contact
Get in touch
For questions about your account, payments or using the site. Route questions are answered by your counselor.
- Response time
- Usually within one business day
Rahi's Telegram bot only handles sign-in and notifications, so support runs by email or from inside your console.
If you have an account, message from inside your console so the order or case is attached to the message.
Hours
5 Aban 1405| Day | Hours |
|---|---|
| Saturday | 9:00–17:00 |
| Sunday | 9:00–17:00 |
| Monday | 9:00–17:00 |
| TuesdayToday | 9:00–17:00 |
| Wednesday | 9:00–17:00 |
| Thursday | Closed |
| Friday | Closed |
Tehran time
Before you write
Do not email sensitive details such as card numbers or document scans; use the secure upload inside the console.